1.
1.1.
REGnosys Limited ("REGnosys", "we"‚ "our", or "us") is committed to protecting your privacy. This Privacy Statement sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you ("personal information") and information regarding our use of cookies and similar technologies.
1.2.
REGnosys operates the regnosys.com website (the "REGnosys Site") and the rosetta-technology.io website (the "Rosetta Site"), from which you can access the Rosetta software platform operated by us that hosts various tools, visualisations and other content (the "Rosetta Service"). This Privacy Statement applies to the REGnosys Site, the Rosetta Site (the "Sites") and the Rosetta Service.
1.3.
Please ensure that you have read and understood how we collect, store, use and disclose your personal information as described in this Privacy Statement.
1.4.
REGnosys is the data controller of the personal information we hold about you. If you have a question about this Privacy Statement or how we use your personal information, please contact us.
2.
2.1.
We collect personal information about you when you voluntarily submit information directly to us when you access or use the Sites or the Rosetta Service. This can include information you provide to us when you register for an account, fill in a form, correspond with us via the Sites or the Rosetta Service, via email or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to surveys or use some other feature of the Sites or the Rosetta Service as available from time to time.
2.2.
If you choose not to provide personal information, we may not be able to provide you with some elements of the Rosetta Service or respond to your other requests.
2.3.
The table below sets out the categories of personal information we collect about you when you use the Sites, how we use that information and the corresponding legal basis which we rely on to process the personal information.
Category of information | How we use it | Legal basis for processing |
---|---|---|
Contact information and basic personal and professional details. Such as your name, institution name, e-mail address. | We use this information to communicate directly with you to respond to any queries you submit to us. | This processing is necessary for our legitimate interests, namely, administering the Sites and communicating with you in connection with those questions, issues and concerns. |
We use this information to send you news, alerts and marketing communications in accordance with your preferences. | We will only process your personal information in this way to the extent you have given us consent to do so. | |
Correspondence, comments and feedback. When you contact us directly, e.g. by email, when you respond to user surveys or when you provide feedback to us, we will record your comments and opinions. | We use this information to monitor and improve the Sites, and our business and to help us develop new products and services. | The processing is necessary for our legitimate interests, namely to administer and improve the Sites and our business. |
To address your questions, issues and concerns and to resolve your issues with the Sites. | This processing is necessary for our legitimate interests, namely, administering the Sites and communicating with you in connection with those questions, issues and concerns. |
2.4.
The table below sets out the categories of personal information we collect about you when you use the Rosetta Service, how we use that information and the corresponding legal basis which we rely on to process the personal information.
Category of information | How we use it | Legal basis for processing |
---|---|---|
Contact information and basic personal and professional details. Such as your name, country, state, institution name, institution type, role, job title, intended use, email and password. | We use this information to operate, maintain and provide to you the features and functionality of the Rosetta Service, including authentication and authorisation purposes. | The processing is necessary for the performance of a contract and to take steps prior to entering into a contract (namely the Rosetta Service Terms of Service). |
We use this information to operate, maintain and provide to you the features and functionality of the Rosetta Service, including authentication and authorisation purposes. | This processing is necessary for our legitimate interests, namely, administering the Rosetta Service and communicating with you in connection with the Rosetta Service. | |
We use this information to send you news, alerts and marketing communications in accordance with your preferences. | We will only process your personal information in this way to the extent you have given us consent to do so. | |
We use this information to monitor and improve the Rosetta Service and our business and to help us develop new products and services. | The processing is necessary for our legitimate interests, namely to administer and improve the Rosetta Service and our business. | |
Correspondence, comments and feedback. When you contact us directly, e.g. by email, when you respond to user surveys or when you provide feedback within the Rosetta Service, we will record your comments and opinions. | We use this information to monitor and improve the Rosetta Service, and our business and to help us develop new products and services. | The processing is necessary for our legitimate interests, namely to administer and improve the Rosetta Service and our business. |
To address your questions, issues and concerns and to resolve your issues with the Rosetta Service. | This processing is necessary for our legitimate interests, namely, administering the Rosetta Service and communicating with you in connection with those questions, issues and concerns. | |
User-generated data. Certain features, allow users to create data, some of which may include personal information. | We use this information to operate, maintain and provide to you the features and functionality of the Rosetta Service, namely to allow you to generate and retrieve certain data. | The processing is necessary for the performance of a contract and to take steps prior to entering into a contract (namely the Rosetta Service Terms of Service). |
2.5.
We also automatically collect personal information about you indirectly about how you access and use the Sites or the Rosetta Service.
2.6.
The table below sets out the categories of personal information we collect about you automatically and how we use that information. The table also lists the legal basis which we rely on to process the personal information.
Category of information | How we use it | Legal basis for processing |
---|---|---|
Information about the way you access and use the Sites or the Rosetta Service. For example, the actions you take and how you interact with the user interface or features of the Sites or the Rosetta Service, pages you have visited and information related to your session. | We use this information to monitor and improve the Sites and the Rosetta Service. | The processing is necessary for our legitimate interests, namely to improve the Sites, the Rosetta Service and our business generally, to monitor and resolve issues and for other internal purposes. |
Rosetta Service metadata. For example, data relating to successful and attempted logins and password resets. | We use this information to monitor the Rosetta Service, and for other internal purposes such as security. | The processing is necessary for our legitimate interests, namely to monitor and resolve issues and for other internal purposes. |
Technical information about your device and its software, such as your IP address, browser type, Internet service provider, operating system, date and time stamp, and other such information. | We use this information to present the Sites and the Rosetta Service to you on your device and to enhance and personalise your experience. | The processing is necessary for our legitimate interests, namely to tailor the Sites and Rosetta Service to our users. |
We use this information to monitor and improve the Sites and the Rosetta Service. | The processing is necessary for our legitimate interests, namely to improve the Sites, the Rosetta Service and our business generally, to monitor and resolve issues and for other internal purposes. |
2.7.
We may link or combine the personal information we collect about you and the information we collect automatically. This allows us to provide you with a personalised experience regardless of how you interact with us.
2.8.
We may anonymise and aggregate any of the personal information we collect (so that it does not identify you). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving the Sites and the Rosetta Service and developing new products and features. We may also share such anonymised information with others.
3.
3.1.
As required in accordance with how we use it, we will share your personal information with the following categories of recipients:
3.2.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
4.
4.1.
We may send you emails from time to time with relevant information about REGnosys, our services and promotional materials about third parties which we think you will find interesting. For some messages, we may use personal information we collect about you to help us determine the most relevant information to share with you.
4.2.
If you do not want to receive such messages from us, you can usually inform us by selecting certain boxes when you provide your contact details to us. You can also change your marketing preferences by clicking on the unsubscribe link at the bottom of our emails.
5.
5.1.
Security. We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage. All personal information we collect will be stored by our cloud hosting providers on secure servers.
5.2.
International transfers of your personal Information. The personal information we collect may be transferred to and stored in countries outside of the UK including in the United States. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data; or where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK. If you wish to enquire further about these safeguards used, please contact us.
5.3.
Retention of your information We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements.
5.4.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and the applicable legal requirements.
6.
6.1.
In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:
6.2.
If you wish to exercise one of these rights, please contact us.
You also have the right to lodge a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
7.
7.1.
We use cookies to distinguish you from other users. This helps us to provide you with a good experience when you use the Sites and Rosetta Service, and allows us to improve the Sites and Rosetta Service. A cookie is a small data file that we transfer to your device's hard disk (such as your computer or smartphone) for record-keeping purposes.
7.2.
We use the following types of cookies:
7.3.
The cookies we use are designed to help you get the most from the Sites and Rosetta Service, but if you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the full functionality of the Sites or Rosetta Service. These settings will typically be found in the 'options' or 'preferences' menu of your browser. To understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.
7.4.
If you would like to find out more about cookies and other similar technologies, please visit www.allaboutcookies.org or the Network Advertising Initiative’s online sources at www.networkadvertising.org.
8.
8.1.
The Sites and Rosetta Service may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
9.
9.1.
The Sites and Rosetta Service are not directed at persons under 16 and we do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information, without your consent, then please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.
10.
10.1.
We may update this Privacy Statement from time to time and so you should review this page periodically. When we change this Privacy Statement in a material way, we will update the "last modified" date at the end of this Privacy Statement. Changes to this Privacy Statement are effective when they are posted on this page.
11.
11.1.
You can contact us with any query related to this Privacy Statement by going to the Contact Us page on the Site and using the Contact Form as instructed.
11.2.
This Privacy Statement was last modified on November 2021.